GENERAL SALES

General sales begin on Tuesday, 5 March, at 10.30. İKSV box office is open every day between 10.00-18.00, except Sundays.

PASSO SALES CHANNELS

Tickets can be purchased through passo.com.tr/en and Passo Mobile app by creating an account or at İKSV box office. You can enter the events by presenting your PDF ticket, which is sent to your e-mail address and also stored under ‘my tickets’ section of your profile page at the Passo website. Service fee is included in ticket prices.

GARANTİ BBVA CREDIT CARDS

31st Istanbul Jazz Festival tickets are available at a 10% discount for all Garanti BBVA credit cards. You can start benefiting from the campaign with the general sale on 5 March.

ECZACIBAŞI YOUTH TICKET

Eczacıbaşı Youth Tickets can be purchased from all Passo counters and passo.com.tr by creating a membership. To purchase tickets, ‘eczacibasigencbilet’ must be written in the code field on the campaign screen.

Depending on the quota of each event, a limited number of Eczacıbaşı Youth Tickets will be on sale. Only one Eczacıbaşı Youth Ticket can be purchased at a time. In seated events, a special sitting section is created for this category. In standing activities, unless otherwise stated, regular and student ticket holders will be mixed.

The student status of the audience with Eczacıbaşı Youth Tickets will be checked at the venue entrances before the events, and viewers whose ID information does not match their Youth Ticket will be directed to the box office to purchase a difference ticket. In order to enter the event, students must show their valid student ID or a formal student document retrieved from E-Devlet (E-Government) for Turkish citizens. Istanbul Card is invalid. Student IDs of students studying abroad are valid. Youth Tickets are personal, non-transferable and nonsaleable. Name and surname must be provided when purchasing a ticket.

The difference ticket will be the amount between the lowest general sales category and the student ticket. In case of being late to the event due to the waiting time that may occur while purchasing the difference ticket, the responsibility belongs to the audience, and the ticket will not be refunded in any way. Tickets will not be refunded to those who cannot present valid student documents and refuse to buy a difference ticket.

There is no age limit for Eczacıbaşı Youth Ticket. Each event has its own age limit for entry. We kindly ask you to check the age limit before purchasing a ticket.

TULIP CARD HOLDERS

Priority sales for Tulip Card members begin at 10.30 on 29 February for Black Tulip, 1 March for White Tulip, and 4 March for Red Tulip Card members. The pre-sales for Black and White Tulip Card members will continue on 2-3 March. During the period of priority sales, Tulip Card members can purchase their tickets through passo.com.tr/en, Passo Mobil app, and at İKSV box office (between 10.00-18.00). Black and White Tulip Card holders are entitled to a discount of 25% for all events, while 15% discount is applicable for Red Tulip Card holders.

To become a Tulip Card member, please visit:
lalekart.iksv.org

Due to security at our events, please make sure to arrive at the venue at least 30 minutes prior to the event and not to carry anything larger than a handbag. Please note that suitcases and large backpacks will not be admitted in the venue and there will be no cloakroom.

İKSV POLICY ON SECOND-HAND TICKET SALES

İKSV is committed to preventing black market activities, ensuring the safety of the audience and that events are fairly accessible.

You may resell regular, discount or promotional tickets you have purchased for İKSV events only for the ticket price you have purchased, in good faith.

We would like to publicly announce that we will initiate legal proceedings against those who carry out second-hand sales for profit, especially in line with the complaints we have received about the resale of student tickets with higher prices.

Ticket sales above the prices set by İKSV will not be tolerated.

You can notify us about attempts for unfair gain by second-hand ticket sales and support us in the steps we take to prevent black market activities.

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